In order to inform our customers, we’ve compiled a small FAQ related to Vaping gear,
which will hopefully help you resolve most issues with your devices without further
problems or frustration. And remember, if in doubt – give us a ring or pop by,
we’re happy to help!
- 1.8 ohm @ 8-10W
- 1.6 ohm @ 12-15W
- 1.2 ohm @ 15-18W
- 1 ohm @ 18-24W
- 0.5 ohm @ 25-30W
- 0.3 ohm @ 30-45W
- 0.2 ohm @ 45-55/60W.
And as always, remember that if a newly purchased device is not behaving as shown in store and has a technical fault associated with the behaviour (for example - the battery is dead and won't hold a charge) bring it back to us and we will happily inspect it and if a fault is found - replace it with a new one!
Advanced note: Those of you using high-drain batteries (18650’s, 18350’s, 26650’s and so forth), never EVER drain them past their rated lowest discharge voltage. We recommend you charge your batteries when they reach 3.2 volts (down from 4.2v) to keep them nice and healthy. This is well above most battery ratings. But should you wish to discharge them lower, make sure you don’t go past the rated limits!
If charging it for a few hours and then turning it on is still unsuccessful, the battery has unfortunately died and needs to be replaced.
The way coils work is that when you take a drag, you introduce airflow into the coil, which in turn draws in e-liquid into it, the combination of both allows the organic cotton inside the coil to get soaked in q-liquid and when you introduce the electric current to the process, the coil vaporises it into a delicious vape! Now, when you fail to introduce airflow into the system, the cooling process is not present, the liquid inside the coil gets vaporised too quickly and since nothing is bringing additional liquid into the coil chamber, the cotton gets dry, once this happens, further introduction of electrical current results in the cotton getting burnt. This is a dry hit. Now, a few seconds won’t damage the coil so much, and the terrible taste will go away once the normal way of vaping is resumed, however if you burn your coil too much, to the point where it gets blackened by the heat, the cotton will now always produce the disgusting and terrible taste from that burnt hit. This will only go away once you replace the coil with a fresh one. This is why it is also very important to prime your coils before use. In order to do this, when you install a fresh coil, dab some e-liquid on the sides where there’s exposed cotton as well as putting 2-4 drops into the top chimney of the coil and let it all soak in, so that when you take a first drag, you don’t burn it.
This is absolutely normal and is present in any vape device that uses a mouthpiece / drip tip. This can be avoided by removing the drip tip after use and shaking it out or blowing the excess condensation out of it.
If your tank leaks through the airflow intake (most commonly located at the base of the tank), you should consider the following causes – Do you tend to blow into the tank as you “puff” on it? Keep in mind that these aren’t cigarettes with filters, the coils inside tanks are mechanical and blowing air into the tank reverses the vaping process, causing e-liquid and vapour to pass through from your mouth, down the chimney, into the coil and out through the airflow intake, which will result in a leak. The more you do it, the more it will leak.
Sometimes, leaking can also be cause by a worn out or defective coil, where the organic cotton within has lost its ability to effectively hold onto the e-liquid and is simply allowing the liquid to seep back through the airflow down the base. This is quickly fixed by replacing the coil with a fresh one (don’t forget to prime it!).
Finally, the last two common causes of leaking are mechanical damage and improper sealing. Mechanical damage to glass (by dropping your device or tank onto hard surfaces, or hitting it onto something) will crack or shatter the Pyrex tanks and this will result in leaking. Improper sealing means that the o-rings in the tank do not sufficiently seal in the liquid and need to be replaced, however this is easy to do by disassembling the tank and using the manufacturer provided spare o-rings to fix the issue. If in doubt, come see us and we will do it for you.