Terms and Conditions
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  • Terms and Conditions

    Terms and Conditions

    Terms & conditions of sale

    By purchasing or ordering the Goods and/or Services, you agree to be bound by the terms and conditions set out below. Before placing your order, if you have any questions relating to these Conditions please contact us via our website at www.houseofvapeslondon.co.uk, via email at info@evapo.co.uk or by calling us on +44 (0) 20 3962 0965

    "Evapo Ltd" means Evapo Ltd, together with its subsidiary and holding companies and any subsidiaries of such holding companies;
    "Conditions" means these terms and conditions;
    ''Goods'' means any goods you purchase under these Conditions;
    ''Non-subscription Services'' mean any Services other than Subscription Services;
    ''Personal Information'' means the details provided by you to us;
    "Services" means any services you order or otherwise purchase under these Conditions;
    ''Subscription Services'' means Services to which you subscribe on an ongoing basis, for example technical support Services;
    "Us/our/we" means Evapo Ltd, a company registered in England and Wales under the number 09227206 with registered office located at 50 Trident Court, One Oakcroft Road, Chessington, Surrey KT9 1BD, VAT number 197036779.
    "Website" means either one of the websites located at www.houseofvapeslondon.co.uk or any other URL which may replace it; and
    "You/Your" means the person ordering or otherwise purchasing the Goods or Services.

    1. Rights and Obligations

    1.1. You undertake:

    1.1.1. to pay any amounts due to us in a timely manner;

    1.1.2. that the Personal Information you provide is true, accurate, current and complete in all respects;

    1.1.3. to notify us immediately of any changes to the Personal Information using the contact details in Clause 5.4; and

    1.1.4. not to impersonate any other person or entity or to use a false name.

    1.2. We reserve the right to modify the price or the content or withdraw, temporarily or permanently, some or all of the Goods or Services available. We also reserve the right to change or add to these Conditions from time to time.

    1.3. Unless you have placed an order for any Goods or Services, or you subscribe to any Subscription Services, by the time such a change takes effect, we shall not be obliged to give you notice of any such modification or withdrawal.

    1.4. From time to time we may also have to make changes in the specification of any Good or Service:

    1.4.1. to make it conform with any applicable safety or other statutory requirements; or

    1.4.2. to make it reflect changes in the manufacturer's specification,
    but we will endeavour to ensure that such changes do not reduce the quality or performance of such a Good and/or Service. Where you have placed an order for the affected Good and/or Service and such changes are substantial, we will notify you in advance to ensure that you still wish to proceed with any order that you have placed.

    1.5. Goods and Non-subscription Services:
    1.5.1. You will be subject to the policies and Conditions in force at the time you order or otherwise purchase the Goods or Non-subscription Services, unless we are legally obliged to make changes to these Conditions that apply retrospectively. If this happens, these changes will apply to any orders we have not yet fulfilled when the changes took effect, even if your order was placed previously.

    1.5.2. We shall not withdraw or modify to your substantial detriment any of the Goods or Non-subscription Services for which we have accepted an order from you, other than where such modification or withdrawal is required as a result of events outside of our reasonable control.

    1.5.3. The purchase of products is subject to your acceptance of the terms of any end user and/or licensing agreement(s) relating to such Product.

    1.5.4 Estimated time frames for delivery of Goods or completion of Services are estimates only and delays may arise due to matters outside of our reasonable control.

    1.6. Recurring Orders:
    We reserve the right to cease, suspend or interrupt operation of, or access to, the Services or any part thereof, and we shall not be required to provide any notice in respect of such cessation, suspension or interruption of access, nor shall we have any liability for such cessation, suspension or interruption of access. 

    1.6.1 Get a rolling 5% discount when you subscribe to a product. Pause, edit or cancel anytime by logging into your account with no additional fee. 

    2. Orders

    2.1. Goods and Services are available only to individuals who we, in our absolute discretion, consider eligible. The eligibility criteria include, without limitation, those whose applications are acceptable to us and those who are residents in the UK. Services that come with minimum term contracts are only available to individuals who are 18 years old or over and by ordering or otherwise purchasing such Services, you confirm that you are 18 years old or over.

    2.2. When requested by us, you must provide your name, phone number, address, payment details and other requested information.

    2.3. Each order placed by you will be treated as an offer to purchase the Goods and/or Services to which your order relates. The contract will only be completed when we dispatch the Goods/commence the provision of the Services (as applicable).

    2.4. You acknowledge that any automated acknowledgement given when you place an online order shall not amount to our acceptance of your offer to purchase.

    2.5. We may, at our own discretion, limit, restrict or reject any order you place at any time prior to the contract having been completed. You also acknowledge that we have the right to cancel any order before it has been dispatched when we have reason to believe that an error has occurred. Where this happens, we will attempt to contact you. We also reserve the right to limit or prohibit sales to dealers or to entities that we believe, in our sole discretion, are making use of the Goods or Services for profit.

    3. Price and Payment

    3.1. The price of the Goods or Services (if any) shall be the price of which we inform you prior to accepting your order. Prices include VAT at current rates unless stated otherwise.

    3.2. If you fail to make any payment when due then, without prejudice to any other right or remedy we may have, we may:

    3.2.1. where you have ordered Goods or Non-subscription Services, cancel this agreement; and/or

    3.2.2. in any event, charge you interest (before and after any judgment) on the amount unpaid, at the rate of 2% per calendar month, until payment is made in full (a part of the month being treated as a full month for the purpose of calculating interest).

    3.3. You confirm that any payment method you use is yours.

    3.4. Payment methods are subject to validation checks and authorisation and we will not be liable for any delay or non-delivery caused by failure of such checks or authorisation.

    3.5. Once your Goods have been collected and/or otherwise received by you, all risk of damage to, or loss of, the Goods shall pass to you.

    3.6. Irrespective of your receipt of the Goods, the passing of risk or any other provision of these conditions, ownership shall not pass to you until we have payment in full for the Goods.

    3.7. Until such time as the ownership passes to you, you shall hold the Goods on our behalf and keep them safe and identified as our property, and we shall be entitled to ask you to return the Goods to us.

    4. Cancellation, Returns and Exchanges

    4.1. Without prejudice to our rights under Clause 1 above, if either party breaks the terms of these Conditions in any material way, the other party can terminate these Conditions by giving the other party 7 days' written notice.

    4.2. In certain situations, we may be prepared to give you a refund or exchange for Goods if you change your mind. Consumers should be aware that if they wish to exercise their right to cancel an order that has already been dispatched, within 7 working days, that they will not receive a refund on the postage following any return of items.

    4.3. Goods and/or Services ordered online or over the phone only

    4.3.1. Consumers ordering Goods or Services at a distance (such as via telephone or online) have certain cancellation rights under the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Consumers should be aware that certain products that are deemed as perishable items are not covered.

    4.3.2. You may cancel any order for Services any time within 7 working days from the day after placing your order, however, you may not cancel once we have started providing any part of such Services to you with your agreement.

    4.3.3. You may cancel any order for Goods other than audio or video recordings or software at any time within 7 working days from the day after receiving your Goods without liability to us.

    4.3.4. A working day is any day except Saturday, Sunday and UK public holidays.

    4.3.5. You may cancel your order by calling us on +44 (0) 20 3962 0965.

    4.3.6. If you cancel an order for Goods, they must be returned to us within a reasonable period, complete (with any accessories, leads or other items provided with the Goods) and undamaged, with proof of purchase. If you fail to return the Goods in this manner, we may charge you the costs we incur in recovering the Goods from you (which may be substantial) or the stand alone retail value of any missing or damaged items.

    4.3.7. Unless collection of the Goods has been arranged, you must return the Goods by sending them to House of Vapes - London, Evapo Customer Service, 100 High Street, Maidstone, Kent E14 1TD in some occasion at your cost. It is your responsibility to ensure that the Goods are received by us and we recommend using Special Delivery or Signed For services where appropriate.

    4.3.8. Where we have agreed to collect the Goods from you, you must ensure that they are available for collection at the time arranged.

    4.3.9. You shall be under a duty to take reasonable care of the Goods until received or collected by us and it is your responsibility to ensure that the Goods are not damaged whilst in transit using transport arranged by you.

    4.3.10. You are entitled to examine any Goods ordered as you would in a shop. However, if you use the Goods, you may lose your right to cancel your purchase. We reserve the right to charge you for the value of any Goods returned which have been used or damaged whilst in your possession, up to the full cost price of the Goods.

    4.3.11. If you cancel your order in accordance with the provisions of this Clause 4.4, and 4.4.10 we will refund any sums paid by you in relation to your order (less our costs if we have to recover any Goods from you under Clause 4.4.7) within 30 days.

    5. Your Personal Information

    5.1. We need to collect certain Personal Information to provide you with the Goods and/or Services.

    5.2. You agree that we may use, update, share and process your Personal Information in accordance with our privacy policy. Our privacy policy is available on online at http://www.houseofvapeslondon.co.uk/pages/privacy-policy.

    5.3. If you would like us to tell you what information we hold about you please write to: House of Vapes - London by Evapo Ltd, 50 Trident Court, One Oakcroft Road, Chessington, Surrey KT9 1BD. Please include your full name, address and a copy ID with each request.

    5.4. You will have the opportunity to consent to us contacting you by post, email, phone, about products and services which Evapo Ltd believe may be of interest to you. You can make changes to your marketing preferences at any time by calling us on +44 (0) 20 3962 0965 or writing to us at House of Vapes - London by Evapo Ltd, 50 Trident Court, One Oakcroft Road, Chessington, Surrey KT9 1BD. Please note that it may take up to 28 days for such changes to take effect.

    6. Limitation of Liability

    6.1. We will not be liable for any loss or damage caused by us in circumstances where:

    6.1.1. there is no breach of a legal duty of care owed to you by us; and/or

    6.1.2. such loss or damage is not reasonably foreseeable.

    6.2. We will not be liable any loss or damage caused wholly or mainly by your breach of these Conditions.

    6.3. Our liability shall not in any event include losses related to any business of a customer including but not limited to lost data, lost profits or business interruption.

    6.4. Nothing in these Conditions shall:

    6.4.1. exclude or limit our liability for death or personal injury resulting from our acts or omissions or those of our servants, agents or employees; or

    6.4.2. limit your rights as a consumer under applicable UK law.

    6.5. All Services are provided on a commercially reasonable basis. Although we will provide the Services with reasonable skill and care, we make no warranty that the Services will meet your exact requirements or that they will always be available.

    6.6. The Goods, where new, are sold with the benefit of and subject to the terms set out in any warranty or guarantee given by the manufacturer of the Goods. This is in addition to your legal rights in relation to Goods which are faulty or which otherwise do not conform to the legally required standard.

    6.7. Each provision of this Clause 7 operates separately. If any part is disallowed, or is not effective, the other parts will continue to apply even after our agreement has been terminated or cancelled.

    7. General

    7.1. Events Beyond the Parties Reasonable Control: If either of us cannot do what we have promised because of something beyond our reasonable control such as lightning, flood, exceptionally severe weather, fire, explosion, war, civil disorder, industrial disputes, acts or omissions of persons for whom we are not responsible, or acts of local or central government or other competent authorities, such party will not be liable for this.

    7.2. Third Parties: Nobody but you and us can benefit from these Conditions under the Contracts (Rights of Third Parties) Act 1999.

    7.3. Assignment: You may not but we may, assign, charge or otherwise dispose of our rights under these Conditions. Any attempt by you to do so shall be void.

    7.4. Governing Law: These Conditions will be governed by English Law and if you are not happy with how we deal with any disagreement and want to take bring court proceedings, you must do so within the UK.

    7.5. Each Clause of these Conditions operates separately. If any part is disallowed, or is not effective, the other parts will continue to apply even after our agreement has been terminated or cancelled.

    7.6. Call Monitoring: Monitoring or recording of your calls may take place for our business purposes. Calls to our customer service numbers should incur local call costs from a standard BT line, calls from other providers may vary and calls from mobiles may cost significantly more.

    8. Handling Complaints and Sending Notices

    8.1. If you wish to make a complaint you may do so in the following way:

    8.1.1. by calling +44 (0) 20 3962 0965

    8.1.2. in writing addressed to: Customer Service, House of Vapes - London by Evapo Ltd, 50 Trident Court, One Oakcroft Road, Chessington, Surrey KT9 1BD; or

    8.2. If you need to send us a notice in relation to these Conditions you can do so in the following way:

    8.2.1. by post to House of Vapes - London by Evapo Ltd, 50 Trident Court, One Oakcroft Road, Chessington, Surrey KT9 1BD.

    8.3. Proof of sending does not guarantee our receipt of your notice. You must ensure that you have received an acknowledgement from us which should be retained by you.​​

    Terms & conditions of website use

    1. Introduction

    1.1 These terms and conditions govern your use of our website.

    1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

    1.3 If you register with our website or make a purchase on our website, we will ask you to expressly agree to these terms and conditions.

    1.4 You must be at least 18 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

    1.5 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

    2. Copyright notice

    2.1 Copyright (c) 2014-2021 Evapo.

    2.2 Subject to the express provisions of these terms and conditions:

    (a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

    (b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

    3. Licence to use website

    3.1 You may:

    (a) view pages from our website in a web browser;

    (b) download pages from our website for caching in a web browser;

    (c) print pages from our website;

    (d) stream audio and video files from our website; and

    (e) use our website services by means of a web browser,

    subject to the other provisions of these terms and conditions.

    3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

    3.3 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

    3.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

    3.5 Unless you own or control the relevant rights in the material, you must not:

    (a) republish material from our website (including republication on another website);

    (b) sell, rent or sub-license material from our website;

    (c) show any material from our website in public;

    (d) exploit material from our website for a commercial purpose; or

    (e) redistribute material from our website.

    3.6 Notwithstanding Section 3.5, you may redistribute our newsletter in print and electronic form to any person.

    3.7 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

    4. Acceptable use

    4.1 You must not:

    (a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

    (b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

    (c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

    (d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

    (e) access or otherwise interact with our website using any robot, spider or other automated means;

    (f) violate the directives set out in the robots.txt file for our website; or

    (g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

    4.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

    4.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

    5. Products

    5.1 The advertising of products on our website constitutes an "invitation to treat" rather than a contractual offer.

    5.2 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.

    5.3 Prices stated on our website may be stated incorrectly.

    5.4 The sale and purchase of products through our website will be subject to terms and conditions of sale, and we will ask you to agree to the terms of that document each time you make a purchase on our website.

    5.5 Any product reviews that you submit for publication on our website shall be subject to the terms of Section 9 and Section 10.

    6. Registration and accounts

    6.1 To be eligible for an individual account on our website under this Section 6, you must be at least 18 years of age.

    6.2 You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.

    6.3 You must notify us in writing immediately if you become aware of any unauthorised use of your account.

    6.4 You must not use any other person's account to access the website, unless you have that person's express permission to do so.

    7. User IDs and passwords

    7.1 If you register for an account with our website, you will be asked to choose a user ID and password.

    7.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or user ID for or in connection with the impersonation of any person.

    7.3 You must keep your password confidential.

    7.4 You must notify us in writing immediately if you become aware of any disclosure of your password.

    7.5 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

    8. Cancellation and suspension of account

    8.1 We may:

    (a) suspend your account;

    (b) cancel your account; or

    (c) edit your account details,

    at any time in our sole discretion without notice or explanation.

    8.2 You may cancel your account on our website using your account control panel on the website.

    9. Your content: licence

    9.1 In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

    9.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media / reproduce, store and publish your content on and in relation to this website and any successor website / reproduce, store and, with your specific consent, publish your content on and in relation to this website.

    9.3 You grant to us the right to sub-license the rights licensed under Section 9.2.

    9.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 9.2.

    9.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

    9.6 You may edit your content to the extent permitted using the editing functionality made available on our website.

    9.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

    10. Your content: rules

    10.1 You warrant and represent that your content will comply with these terms and conditions.

    10.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

    10.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:

    (a) be libellous or maliciously false;

    (b) be obscene or indecent;

    (c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

    (d) infringe any right of confidence, right of privacy or right under data protection legislation;

    (e) constitute negligent advice or contain any negligent statement;

    (f) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;

    (g) be in contempt of any court, or in breach of any court order;

    (h) be in breach of racial or religious hatred or discrimination legislation;

    (i) be blasphemous;

    (j) be in breach of official secrets legislation;

    (k) be in breach of any contractual obligation owed to any person;

    (l) depict violence, in an explicit, graphic or gratuitous manner;

    (m) be pornographic, lewd, suggestive or sexually explicit;

    (n) be untrue, false, inaccurate or misleading;

    (o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

    (p) constitute spam;

    (q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or

    11. Report abuse

    11.1 If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.

    11.2 You can let us know by email or by using our abuse reporting form.

    12. Limited warranties

    12.1 We do not warrant or represent:

    (a) the completeness or accuracy of the information published on our website;

    (b) that the material on the website is up to date; or

    (c) that the website or any service on the website will remain available.

    12.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent that these terms and conditions expressly provide otherwise, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

    12.3 To the maximum extent permitted by applicable law and subject to Section 13.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

    13. Limitations and exclusions of liability

    13.1 Nothing in these terms and conditions will:

    (a) limit or exclude any liability for death or personal injury resulting from negligence;

    (b) limit or exclude any liability for fraud or fraudulent misrepresentation;

    (c) limit any liabilities in any way that is not permitted under applicable law; or

    (d) exclude any liabilities that may not be excluded under applicable law.

    13.2 The limitations and exclusions of liability set out in this Section 13 and elsewhere in these terms and conditions:

    (a) are subject to Section 13.1; and

    (b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

    13.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

    13.4 Commentary and other materials posted on our site are not intended to amount to any kind of advice on which reliance should be placed. In particular, the information on our site should not be used as a replacement for advice from a medical professional. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site or by anyone who may be informed of any of its contents.

    13.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

    13.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

    13.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

    13.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

    13.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

    14. Breaches of these terms and conditions

    14.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

    (a) send you one or more formal warnings;

    (b) temporarily suspend your access to our website;

    (c) permanently prohibit you from accessing our website;

    (d) block computers using your IP address from accessing our website;

    (e) contact any or all your internet service providers and request that they block your access to our website;

    (f) commence legal action against you, whether for breach of contract or otherwise; and/or

    (g) suspend or delete your account on our website.

    14.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

    15. Third party websites

    15.1 Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

    15.2 We have no control over third party websites and their contents, and subject to Section 13.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

    16. Product Use

    16.1 You hereby take full responsibility for the use of your EVAPO product.

    16.2 The e-liquids sold on our website contain nicotine, propylene glycol, water, edible flavouring, and other safe flavouring ingredients. Propylene glycol is a water based natural compound found in many health products, foods and medicines. You should consult a doctor before using any of our products. Each bottle of E Liquid contains nicotine, with the zero nicotine e-liquid being an exception. Nicotine is considered habit forming and addictive.

    16.3 The batteries, coil heads, and e-liquids are small pieces and can be choking hazards. All our products should be kept out of the reach of children and animals. Furthermore, the components can become very hot if used excessively or left in an open environment and if not following proper usage guideline and care can burn skin. Failure to adhere to these instructions is the fault of the user, and not EVAPO. EVAPO is not responsible for any harm, loss, or allergic reaction that may be caused by your use of the product.

    16.4 Any EVAPO product purchased from evapo.co.uk or via an authorised re-seller of EVAPO products are for individual use only. Individuals who are found to be re-selling EVAPO products without the written consent may have legal proceedings brought against them.

    17. Rewards

    17.1 We offer a loyalty reward scheme on the site for purchases and various other actions performed. You must have an account and be logged into the account for rewards points to count. Rewards will not be applied to accounts retrospectively. EVAPO reserves the right to alter any aspect of the reward scheme at their discretion. Reward points are valid for 90 days.

    17.2 EVAPO reserves the right to withdraw Rewards services at any time from an individual user or from our website as a whole for any reason and without prior notification. EVAPO also reserves the right to subtract Loyalty Points from user accounts in instances such as returned or cancelled orders.

    18. Promotions, Sale Offers, Discount Codes

    18.1. All promotions, sale offers and discount codes are subject to the above terms and conditions of the EVAPO website.

    18.2. Offers are subject to availability. Offers are only valid until the date stated at the time of publication. Customers who become aware of an offer after having made an order will not be able to claim the offer retroactively. EVAPO reserves the right to withdraw offers at any time with no prior warning or notification.

    18.3. Redeeming third party coupon codes is the responsibility of the customer and a code must be redeemed by the date stated by said third part companies. EVAPO cannot accept discount codes from third party companies that are past their use by date.

    18.4 The free Vampire Vape e liquid with any starter kit promotion cannot be used in conjunction with any other promotions.

    18.5 10% OFF for Students, Defence Discount Service & Blue Light cardholders on presentation of a valid ID card & Evapo Club loyalty card in store or by contacting customer service online. (Over 18s only). Evapo Club loyalty cards can be requested in any Evapo retail store.

    19. Variation

    19.1 We may revise these terms and conditions from time to time.

    19.2 The revised terms and conditions will apply to the use of our website from the date of their publication on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of the terms and conditions. / We will give you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our website.

    20. Assignment

    20.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

    20.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

    21. Severability

    21.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

    21.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

    22. Third party rights

    22.1 These terms and conditions are for our benefit and your benefit, and are not intended to benefit or be enforceable by any third party.

    22.2 The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.

    23. Entire agreement

    23.1 Subject to Section 13.1, these terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements between you and us in relation to your use of our website.

    24. Law and jurisdiction

    24.1 These terms and conditions shall be governed by and construed in accordance with English law.

    24.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

    25. Our details

    25.1 www.houseofvapeslondon.co.uk is a site operated by Evapo Ltd. We are registered in England and Wales under company number 9227206 and have our office at 1 Villiers Grove, Cheam Sutton Surrey SM2 7NN.

    25.2 You can contact us by writing to the business address given above, by using our website contact form, by email to support@evapo.co.uk or by telephone on +44 203 044 2811.