Our same day vape delivery service cut off is 3pm during weekdays and 2pm during weekends. Please be assured that we will do all we can to provide as full a service as possible. A phone number is required for us to book with the courier.
Please note: orders that all same day vape delivery orders that need to be age verified will be delayed until your age is verified by our team who will contact you to complete be dispatch.
Next Day Deliveries:
Our Next Day cut off is 3pm during weekdays. All Next Day orders placed on weekends will be dispatched on the next working day, for delivery the following working day.
Royal Mail have advised that they will still strive to deliver these items the next working day, but have advised they may face some delays due to the ongoing strikes and some items may be delivered up to 9pm.
Royal Mail 1st Class
We really appreciate your understanding and continued support at this time.
We are offering free First Class delivery for all orders above £30!
Shipping Type | Estimated Delivery | Price (£) |
Same Day Delivery (London M25 only) | 3h | From 6.90 |
Next Day Delivery | 24h | 4.99 |
First Class Signed For | 48h | 2.99 |
Free 1st Class Shipping (Orders above £30) | 24-48h | Free |
CLICK HERE TO CHECK IF YOUR AREA IS COVERED BY OUR SAME DAY VAPE DELIVERY AND FOR WHAT PRICE.
Caution: Please note that orders placed past 3pm on Thursdays will still be processed on Friday but will be delivered the following Monday and Tuesday in the event of bank holidays.
All orders placed after 3pm on Friday, won't be processed until the following Monday.
Please note that due to planned Royal Mail strikes orders will potentially be delayed. Please allow extra time for your order to arrive.
Please note that due to planned Royal Mail strikes orders will potentially be delayed. Please allow extra time for your order to arrive.
Free delivery for purchases over £30 are shipped via Royal Mail 1st Class signed for. This option requires a signature.
After those 14 days, please note, that we are only able to exchange the product if there is an actual issue with it (Faulty device or wrong items were delivered). This is examined by our product expert. Please note if there is no detectable issue with the product, we are not able to exchange or refund it.
All the items come with a one month guarantee. This does not affect your statutory rights. The guarantee covers any manufacturer defects and covers any repairs, or replacements, if deemed to be faulty or beyond repair. If the product has been damaged in any way by the customer we reserve the right to refuse a refund or return.
To return your items you will need:
Once your return is received we will proceed to an exchange or a refund as soon as possible.
If you require any clarification please feel free to contact us at info@houseofvapeslondon.co.uk or give us a call at +44 (0) 20 3962 0485.